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Project story · Service exchange platform

MentorNet

A members-only marketplace for exchanging services.

On MentorNet, members could post services they offered or needed, search posts by category and location, and participate through their own accounts.

MentorNet
MentorNet community platform with publication search and service categories
Service exchange platform From the Runnable archive The image shows the website in its original form.
Type
Community platform
Users
Members offering or requesting services
Scope
Web application design and development

The brief

MentorNet

MentorNet was more than a service directory. Members created the posts themselves, either offering a service or asking for one.

The platform needed to make that distinction clear, organize posts by category and location, and let members search, publish, and manage their posts through their accounts.

What Runnable delivered

Search, service posts, and member accounts.

01

Search and filters

Members could search posts by keyword and filter them by category and location.

02

Service offers and requests

Members could post a service they offered or describe a service they needed.

03

Member accounts

Registration and sign-in allowed members to participate and manage their posts.

How we organized the project

How MentorNet enabled members to offer, request, and search for services through a community platform with a digital exchange system.

  1. 01

    A clear distinction between offers and requests

    Members needed to understand whether a post offered a service or asked for one.

  2. 02

    Search by category and location

    Filters helped members narrow the results to posts relevant to what they were looking for.

  3. 03

    Post management through member accounts

    Members could create and manage their posts through their own accounts.

The takeaway

Members should quickly understand what they can find and what they can post.

A platform built around member posts needs more than a long list of features. Members need to understand the types of posts available, how to create them, and how to search for them.

Search, posting, and member accounts need to use consistent categories and information. That consistency makes the platform easier to use and manage.

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